I had mixed success yesterday converting my Evernote database to OneNote. However, I was on the right track and I think I was going to be completely successful. I just ran out of time. I was pleased that the Evernote notes transferred completely, including graphics. I wasn’t impressed with the OneNote user interface, but I guess I’d get used to that.
But there’s a further spanner in the works.
While OneNote works on my Nexus 5 phone, I can’t install it on my Asus ZenPad Z580CA tablet, which is a grunty machine with storage and RAM to burn. OneNote downloads from the PlayStore, but gets stuck at the installation stage. The word ‘Installing’ appears and stays forever. I’ve tried installing several times and rebooted the device several times during the process.
I spent some time in a text chat with Microsoft, but they couldn’t help and asked me to contact Asus. I went to Asus chat and they told me to talk to Microsoft!
Interesting that Microsoft Word installed OK from the PlayStore. It’s from the same stable as OneNote.
I suspect that things might not improve until my tablet gets an OS update. It’s still only on Android 5.0, which is appalling for a model that was released less than a year ago. (However, to be fair, this ancient OS has only been a (possible) problem with OneNote.)
I asked the Asus rep if an update can be expected and she said yes, but didn’t know when. Then I asked her if she knew there would definitely be an update and she admitted she didn’t know.
Looks like I’ll be staying with Evernote, even at its increased cost, until I can make OneNote work on my tablet. An app like this has to work on all my devices.
I must say that the text chat system worked well. I was answered straight away by both Microsoft and Asus. The Microsoft person (in India) was clued up and helpful, even if he couldn’t help in the end. The Asus person was not as good. But at least I didn’t have to wait 45 minutes before I got no help at all.